Duran Duran

More than three months after Duran Duran released expanded reissues of its self-titled debut and Seven and the Ragged Tiger, the band’s label, EMI, is defending the albums’ remastering amid fan complaints, acknowledging that “the mastering on these versions is different to that of previous remasters — however that does not necessarily make it wrong.”

The label, in a statement posted this week on Duran Duran’s official site, does address one of fans’ biggest gripes, admitting there’s “a glitch due to tape deterioration” in the camera clicks that open “Girls on Film” on the Duran Duran reissue. EMI continues: “Whilst this glitch is not ideal, as it is in the camera clicks and not within the main body of the music, there are no plans to replace any discs.”

Since the reissues’ release in May, some fans have complained about the sound quality (one Amazon commenter says the new version of Ragged Tiger “almost sounds like a third generation cassette copy you would make back in the day”), although such carping is common with reissues that use modern compression techniques to boost volume.

It’s much more rare, however, for labels to acknowledge these complaints, perhaps the most notable case being Rhino Records’ decision to recall and then re-reissue New Order’s first five albums last summer after glaring errors were uncovered.

In the case of the Duran Duran reissues, EMI says “those that don’t like the sound of these new records are by far in the minority” of the fans the label has heard from. The label also notes that any personal attacks against mastering engineer Andy Walter are “highly offensive, wholly inappropriate and unjustified.”

Aside from posting the EMI statement on its website, Duran Duran itself hasn’t addressed the remaster brouhaha, although, in February, departed founding guitarist Andy Taylor decried EMI’s ongoing Duran Duran reissue campaign on Twitter, writing “the remastering’s crap” and “sounds like it was done down the pub.”

Read EMI’s full statement after the jump…

EMI’s statement on the Duran Duran reissues:

“It has come to our attention that some fans have suggested that the mastering on the recently reissued editions of Duran Duran and Seven And The Ragged Tiger is incorrect. Mastering is always subjective, and we acknowledge that the mastering on these versions is different to that of previous remasters, however that does not necessarily make it wrong. We have received both positive and negative comments about the mastering which is usual for any project – although those that don’t like the sound of these new records are by far in the minority. We will always take on board constructive criticism and act upon it, where we believe it appropriate, and we respect the opinions of the fans. However, in this case there have been some personal comments about the mastering engineer that were highly offensive, wholly inappropriate and unjustified.

There is a glitch due to tape deterioration in the camera clicks at the very start of ‘Girls On Film’ on the Duran Duran album. Whilst this glitch is not ideal, as it is in the camera clicks and not within the main body of the music, there are no plans to replace any discs.”

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